Carol Cronin

Carol Cronin is Executive Director of the Informed Patient Institute (IPI), a nonprofit based out of Annapolis, Maryland, which she founded in 2007. Prior to this, she worked as a consultant and advisor to non-profit organizations, foundations and government agencies including the California Endowment, AARP, and Atlantic Philanthropies. She was Director of the Center for Beneficiary Services at the Health Care Financing Administration (HCFA now CMS) from 1998 to 2000, where she was responsible for the launch of www.medicare.gov, 1800 MEDICARE and numerous outreach and education programs. Prior to HCFA, she was Senior Vice President for Health Pages, a New York Citybased consumer health information website and worked in leadership positions at the Washington (now National) Business Group on Health.

Ms. Cronin serves on the Boards of the National Quality Forum, the Physician Consortium for Performance Improvement (PCPI), the Patient Voice Institute, and the Citizen Advocacy Center. She chairs the Joint Commission's Patient and Family Advisory Council and serves on the Johns Hopkins Hospital Patient and Family Advisory Council. She also serves as President of the Judy Family Foundation.